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Computacenter: Sales almost doubled, new location opened in St. Gallen. PathWorks is now called Computacenter TS GmbH

Dietikon, 6 February 2020: Computacenter (Schweiz) AG increased its sales by around 97 per cent in 2019. PathWorks, which is now called Computacenter TS, will be integrated into the brand concept.

In 2019, Computacenter's sales growth was once again in double figures in percentage terms. Compared to the previous year, sales rose from around CHF 30 million to almost CHF 59 million. The number of employees increased by 15 per cent to the current number of 241. "Our strategy worked out as planned. 75 per cent of our growth comes from the PathWorks acquisition and the related product business, which means it is inorganic. Around 25 per cent comes from our core business. This puts us well above the average of 20 per cent that we have had in recent years", says Massimiliano D`Auria, CEO Computacenter.

PathWorks will be integrated into the brand concept and is now called Computacenter TS 

From now on PathWorks will operate under the name Computacenter TS. The company is a hardware reseller that is well established in the Swiss market and excellently positioned, especially in the segments of public administration/education and SMEs. As a partner in the educational sector, Computacenter TS offers educational institutions, their employees, pupils and students outstanding conditions and services. Massimiliano D`Auria: "These are the business customers of tomorrow." During a transitional period, the old PathWorks website will remain online; full integration into the Computacenter brand concept is expected to be completed by the end of Q2. 

New location in St. Gallen

As of 1 January 2020, Computacenter opened a new location in St. Gallen – and is therefore now present at six locations in Switzerland. Massimiliano D`Auria: "Over the past three years we have deliberately grown inorganically, in order to expand our portfolio through acquisitions. We are using this strong foundation to develop our core business in a targeted manner. We want to continue our double-digit growth in the future. And to achieve this, we are continuing to expand our locations in Switzerland, among other things."

2,400 IT workstations: Computacenter subsidiary PathWorks supplying hardware worth 3.5 million Swiss francs to the Canton of Zug

Dietikon, 17 December 2019: The cantonal administration of Zug is replacing the infrastructure for its IT workstations. Computacenter subsidiary PathWorks won the tender for procurement of the hardware. The contract was signed in early August.

The corresponding tender by the Zug Canton was carried out on 14 February 2019 as part of the "IT-Arbeitsplatz 2020" project (simap project ID: 181264). The tender consists of four lots: (1) Procurement of hardware, (2) Rollout, (3) Training and Support, (4) Remarketing of existing hardware.

Computacenter subsidiary PathWorks was awarded lot 1 on 31/05/2019. Signed in early August,the contract is for the procurement of new client hardware, peripheral devices and accessories for roughly 2,400 IT workstations, valued at approximately 3.5 million Swiss francs. In particular, HP notebooks, tablets and desktops and Samsung monitors (24, 27, 32 inch) are to be supplied.

Computacenter CEO Massimiliano D’Auria: “Our subsidiary company PathWorks has once again proven how well we are positioned in the public administration segment. As specialists in IT workstation infrastructure, we are the right partner for major projects, such as in this case with the Zug cantonal administration, involving implementation across 40 locations.” PathWorks has been a well-established reseller of hardware in the Swiss market for more than 18 years, with strong relationships with manufacturers. For example, the company has “Partner First Gold” status with HP. PathWorks was acquired by Computacenter at the start of the year.

Device as a Service: Computacenter (Schweiz) AG equips Zug’s municipal schools with over 3,200 notebook computers

Dietikon, 18 June 2019: Teachers and pupils at Zug’s municipal schools will all receive notebooks, as will schools in the Cham and Steinhausen districts. Computacenter won the contract for supplying the devices and corresponding services. The full-service contract was signed at the beginning of June . Computacenter subsidiary PathWorks has been tasked with implementing the contract.

Zug’s municipal schools are the clients for one of the most extensive Device as a Service (DaaS) contracts seen yet in the Swiss school sector. Within the scope of a shared IT infrastructure the contract also incorporates schools in Cham and Steinhausen. In total, the contract is for 3,200 notebooks (convertible 2-in-1, 360°, with fixed keyboard and stylus). The contract defines the deal as DaaS – that is, as a rental model.

Computacenter was awarded the contract at the beginning of March 2019 by Zug’s municipal administration. Following the lapse of the mandatory objection period and the conclusion of the negotiations, the contract was signed at the beginning of June. Throughout the duration of the contract, Computacenter undertakes to deliver a full service, thereby guaranteeing the following: delivery, provision, basic installation, warranty services, repairs and maintenance. All the schools named will be provided with the same devices. Business operations and implementation will be taken on by PathWorks, which Computacenter acquired in March as a product supplier. Lenovo is involved as the sole manufacturer and supplier of the hardware. Computacenter will not comment on the financial scope of the contract.

Massimiliano D’Auria, CEO of Computacenter: “By winning this tender we have demonstrated the strength of Computacenter’s position in the public administration and education sector, following the acquisition of PathWorks. We have our own product supplier and one of the largest and most efficient repair centres in Switzerland, both of which are core prerequisites for the service guarantee as part of such an extensive DaaS contract.”

Computacenter acquires PathWorks

Dietikon, 4 March 2019: Computacenter (Switzerland) AG is taking over the hardware reseller and e-procurement specialist PathWorks GmbH. As a legal entity, PathWorks will remain an independent company and will stay at its site in Neudorf (near Lucerne)

PathWorks GmbH has been established on the Swiss market for over 18 years as a reseller of hardware and has a highly automated B2B e-procurement portal developed in-house. In the 2018 financial year, the company generated around CHF 15 million in turnover and employed 10 people. PathWorks has outstanding relationships with various hardware manufacturers (for example, as a Platinum Partner of Lenovo, a Gold Partner of HP and Dell, and an Enterprise Business Partner of Samsung) and is particularly strong in the customer segments of public administration/education and SMEs. The acquisition by Computacenter will not result in the loss of any jobs at PathWorks.

Massimiliano D’Auria, CEO of Computacenter: “Through this acquisition, Computacenter is filling a gap in its portfolio in Switzerland. We now have our own product business in PathWorks, which will make us considerably more independent and thus flexible in the procurement of hardware for our customers. This is a major competitive advantage for a general IT contractor like us.”

The transaction will benefit both parties: PathWorks will be immediately integrated into the organisation of an international technology company and will thus benefit from the corresponding synergies and completely new competitive opportunities. “Alongside a product business and the extra location near Lucerne, Computacenter gains interesting new customers in the public and private sector through the acquisition,” says D’Auria.

Strong progress thanks to efficiency and customer proximity: Computacenter increases sales by around 20 per cent

Dietikon, 5 February 2019: Computacenter (Schweiz) AG grew at a double-digit rate with regard to sales and staff in 2018. cITius AG (acquired in 2017) was integrated into Computacenter’s global brand concept and is now called Computacenter Professional Services. There were also changes on the Management Board.

Despite the erosion of margins and the highly competitive market in IT workstation business, Computacenter had a successful and strong 2018. Compared to the previous year, sales increased by around 20 per cent to some CHF 30 million. The number of employees grew at a double-digit rate. Computacenter CEO Massimiliano D’Auria comments on the results as follows: “The professional acquisition of challenging IT projects, diversification, flexibility and true customer proximity in the sense of a real partnership – these are the cornerstones of our success. Our growth is driven by the right combination of perfectly harmonised professional and managed services as well as advice.” Today, Computacenter supports more than 60,000 IT workstations at over 300 locations throughout Switzerland. It is one of the leading providers of virtually managed IT workstations from the cloud.

cITius AG becomes Computacenter Professional Services

cITius AG was renamed Computacenter Professional Services on 1 January 2019 and thus integrated into Computacenter AG’s brand concept. The cITius logo was replaced by the Computacenter logo. cITius’s website is no longer online. The relevant offerings from its portfolio have been added to Computacenter’s website.
These changes resulted from the acquisition of cITius in January 2017, whereby Computacenter successfully added the strategic areas of cloud, virtualization, mobility, security and IT consulting to its own portfolio in Switzerland. Since then, considerable efforts have been made to bundle the resources and offerings of both companies and to ensure a uniform presence for all customers. The renaming of cITius as Computacenter Professional Services and the new look draw the attention of customers – and others – to the conclusion of a successful integration process.

Changes on the Management Board

The Management Board of Computacenter has been joined by Remo Rigoni as Chief Technology Officer (CTO) and Christian Sigrist as Head of Service Delivery Management. Remo Rigoni, the founder and former CEO of cITius, has already been working temporarily in his new role for several months and was also CEO of cITius until 31 December 2018. Christian Sigrist’s responsibilities are also not new to him. He has been Head of Service Delivery Management at Computacenter for a number of years. His move to the Management Board is part of the strategy for excellent customer service and market development.

Award: Computacenter subsidiary cITius is the best Citrix service provider in Switzerland's cloud business sector

Dietikon, 19 March 2018: cITius AG, part of Computacenter (Switzerland) AG, has been awarded the Cloud Business Leading CSP Award by Citrix Systems GmbH". The prize was accepted by Pascal Kaeser, Computacenter's new Head of Sales & Marketing.

In 2017, Computacenter subsidiary cITius was the first Citrix partner in Switzerland to receive the Cloud Business Leading CSP Award in recognition of its outstanding achievements as the best Citrix Service Provider (CSP Citrix Cloud). This marked the first time this award was presented and cITius was selected as a prize winner from among around 300 CSP partners in Switzerland In as early as January, cITius was able to position itself as one of the top three partners in the leading CSP ranking for EMEA, where Citrix has around 3,500 CSP partners.
Mads Skalbo, Citrix EMEA Senior Director CSP: "cITius is a long-standing trusted partner and the first service provider in Switzerland to test our Citrix cloud and successfully acquire customers. We would therefore like to extend our thanks. We particularly appreciate the excellent networking of cITius in the Swiss SME market, the expertise in the cloud business sector, and the professional and managed cloud services." cITius has participated in the development as a cloud CSP with considerable innovative commitment and know-how.

Pascal Kaeser accepted the award on behalf of the Computacenter subsidiary cITius. In addition to his position as Sales Manager of cITius, he is now also Head of Sales & Marketing at Computacenter and member of the management team. "We regard this award as confirmation of our strategy - and, of course, we are absolutely delighted to be among the top CSP partners both in Switzerland and in EMEA. We started developing the cloud business, including cloud services, very early on, especially with our workany® virtual workplace solution."

Kaeser was Sales Manager and member of the Executive Board of cITius, which was taken over by Computacenter on 5 January 2017. With the takeover, Computacenter expanded its own portfolio to include server/storage/virtualisation and cloud solutions as well as IT consulting. Kaeser was initially entrusted with integrating the portfolios of both companies into a uniform customer offering. In his new role, Kaeser is responsible for the further homogenisation of the Sales departments of Computacenter and cITius, the further integration of both portfolios into an offer and the positioning of the products and solutions in the market. At the same time he will work closely with the international organisation of Computacenter plc. and contribute to the expansion of a global portfolio.

Massimiliano D'Auria, CEO of Computacenter: "Pascal Kaeser is a born salesman. Customers and partners appreciate the mix of professionalism and empathy that distinguishes him as a person. He regards business as a sporting challenge, endeavouring to be at the forefront, but always doing so fairly. We also appreciate this nature here at Computacenter." Kaeser's dual function is a logical consequence of the takeover. While cITius remains an independent company, the resources of both companies are pooled in order to optimally exploit synergies: "We promised customers and partners continuity. They will be looked after just as well and by the same staff as before."

Computacenter is ISO certified

Dietikon, 30 November 2017: Computacenter has been awarded ISO/IEC certification by the Swiss Association for Quality and Management Systems (SQS).

Computacenter was awarded ISO/IEC 20000-1:2011 certification by SQS in May 2017. This certification of IT service management systems acknowledges the certified company’s efficient service management and implementation of the good practice ITIL approach. This is concerned with the professional use of methods for the best possible support of business processes by the IT organisation. The certificate attests to future-oriented ITIL implementation and the optimised support of business processes via holistically directed IT service management (internally and through outsourcing).

The ISO/IEC 20000-1:2011 certificate is internationally valid and is recognised worldwide via the partnership of SQS with IQNet. IQNet is the global network for management system certification and enjoys excellent credibility worldwide. IT providers are certified for a period of three years, and a review is carried out annually. The audit for recertification takes place after three years. Holders of the ISO/IEC 20000-1:2011 certificate benefit from enhanced trust, especially in contact with customers, partners, public organisations and stakeholders.

SQS       IQNet

Computacenter (Switzerland) Ltd is a Titanium Black Partner of Dell EMC. Growth in staff and turnover.

Dietikon, 20 November 2017: Computacenter is now a member of the distinguished and exclusive circle of Titanium Black Partners of Dell EMC in Switzerland. This comes in addition to good growth in staff and turnover – attractive clients have been acquired.

In recognition of their cooperation in the United Kingdom and Germany, Computacenter plc was honoured with the title of Titanium Black Partner at the beginning of the year. The IT manufacturer Dell EMC grants this elite status on merit and solely to strategically important and globally active partners.

Computacenter (Switzerland) Ltd now belongs to this distinguished club. Massimiliano D`Auria, CEO of Computacenter: “While it is possible to qualify formally for the traditional partner levels, this is not the case for the Titanium Black status, which is a discretionary award. This title clearly indicates that our strategy is working. Our global commitment and our presence in Switzerland are clearly highly appreciated.” Titanium Black Partners have special access to Dell EMC’s products and expertise, and receive particularly favourable conditions. Other than Computacenter, only two other companies in Switzerland currently have this status.

D'Auria: “The year 2017 was exciting and successful for Computacenter. Through our acquisition of cITius AG at the beginning of the year, we added the strategically important areas cloud, mobility and security to our portfolio. In this way, we were able to significantly strengthen our position as a general contractor for complex IT projects here in Switzerland – which is also reflected in the hard facts.” Computacenter has established just under 30 new positions, with particular focus on the areas of professional services and project management. Consequently, the office space at the headquarters in Dietikon was significantly expanded. Attractive new clients were acquired from several sectors, such as insurance, industry and banking. Turnover increased by almost 10% despite the erosion in margins in the traditional IT workp business.

Computacenter (Schweiz) AG takes over cITius AG

Dietikon/Wetzikon, 13 January 2017: The Dietikon-based IT service provider Computacenter AG is taking over the majority of shares of cITius AG, a firm specialised in IT solutions and IT consulting. As a legal entity, cITius AG remains an independent company and as before at the Wetzikon location.

Massimiliano D’Auria, CEO of Computacenter reports, “The transaction is a win for both sides. Computacenter is supplementing its own portfolio with the strategically significant areas of Cloud, Mobility and Security. cITius benefits from being embedded in an internationally active group and the synergies derived from this. The company remains an independent firm. Nothing changes for customers, they will be supported just as well as before and by the same contacts.” The takeover took place on 5 January 2017. No jobs will be cut in this connection.
Computacenter designs, plans and manages the IT infrastructure of medium-size and large companies in every sector. The focus is on the IT workstations of the end-users. cITius is specialised in server/storage/virtualisation solutions as well as IT consulting. With its virtual-workplace solution workany®, the company is a trendsetter in the provision of managed virtual workplaces. “The portfolios of both companies fit together perfectly”, says Remo Rigoni, Managing Director of cITius. “We’ve been working well together for some time now already as partners, and have similar ideas about the corporate culture.”
D’Auria explains, “cITius was an interesting candidate for us above all because the company since its founding in 2011 has been successful with steady growth.” In 2016 the sales increase compared to 2015 was around 15 per cent. This means the company grew at about the same rate as in recent years. It was possible to gain numerous new customers, above all in the medium-sized segment. This included such companies as Berne-based TWINT AG and the Singen-based Maier Spedition GmbH in Germany. An important sales driver is the virtual-workplace solution workany®. In this business field cITius noted growth of around 25 per cent for the year 2016. The IT consulting area was significantly expanded. Here cITius is now also targeting the support of municipalities and cities (one example for this is the city of Wetzikon). Rigoni states, “In 2017 we will continue to concentrate on the marketing and further development of workany®, with particular focus on the integration of Office 365. Security and mobility will remain central themes. IT consulting will be further expanded. Always in focus are the gaining and above all retaining of customers.”

Computacenter (Switzerland) AG presents a new website

Dietikon, June 30, 2016 - One of the leading Swiss providers of IT and consulting services, Computacenter (Switzerland) AG, has a new website. Content, design and navigation have been revised and optimised to be more user-friendly.

Computacenter (Switzerland) AG designs, plans and manages the IT infrastructure of large and medium-sized companies in every sector. The company, which operates across Switzerland is part of an international group, and its new website is now available at The company's management decided to optimise the website and bring it into line with today's requirements at the end of 2015. The key objectives of the relaunch were to create a website which:
  • Communicates the products and services of Computacenter (Switzerland) AG in a structured and understandable manner.
  • Appeals to target audiences, in particular, medium-sized and large companies across Switzerland.
  • Offers simple and intuitive navigation that enables visitors to find the information they are looking for quickly and easily.
  • Further evolves corporate design and introduces a visual language that represents the company in a professional and positive light.
  • Consistently features "responsive web design"; removes media gaps.
  • Is search engine optimised thanks to coding accuracy.
  • Is used as a news platform to inform customers and partners.
Massimiliano D`Auria, CEO of Computacenter (Switzerland) AG: "The new website of our company reflects our position as a leading Swiss provider of IT and consulting services. It has been designed to present our company, communicate information and provide our customers with reliable and professional service."

The website relaunch was a team project actively supervised by the Management Board. The implementation phase started in January 2016. The company invested in the structure/ design, coding, copywriting, translation/ multiple language versions and imagery. The images used on the individual pages were selected from around 400 photos (some 100 images for all the language versions D / E / FR / IT in total) to illustrate the respective sections.

Going forward, Antonello Struzzolino will be responsible for maintaining the website as the webmaster. As part of release management, he will collect, manage and where required, implement any change requests. He is also responsible for issuing news releases published by Computacenter (Switzerland) AG.

Media contact:

Krenz Marketing Services GmbH
Carsten Krenz
Tel.: +41 79 770 76 69